BML TERMS & CONDITIONS

PAYMENT

Full amount must be paid at the time of booking

OCEAN SAFARI CANCELLATIONS & REFUNDS

If a cancellation is made by you:

- Full Refund up until 15 days before your booking

- 50% Cancellation fee up until 7 days before your booking

- No refund up until 6 days before your booking

We reserve the right to cancel your trip if for any reason we believe it is not safe to head out to sea. If this is the case, you will be offered to choose between rescheduling and a full refund.

CUSTOM ADVENTURE CANCELLATIONS & REFUNDS

If a cancellation is made by you:

- Full Refund up until 12 months before your booking

- 50% Cancellation fee up until 6 months before your booking

- No refund if cancellation is made before 6 months

We reserve the right to cancel your trip if for any reason we believe it is not safe to head out to sea. If this is the case, you will be offered to choose between rescheduling and a full refund.

FORCE MAJEURE

While we will always do whatever we can to ensure the absolute best possible experience for the guests, trip itineraries are subject to change or cancellation without notice at the discretion of the Captain taking into consideration the safety of guests, crew and the vessel for reasons such as inclement weather or seas, mechanical breakdown, governmental orders, port authority directions and other factors beyond our reasonable control. No refund or credit will be issued in such instance.

SPECIAL REQUESTS

We want to serve your guests as best as we can by accommodating all reasonable special requests. Please let us know if we can help with any specific dietary requests or other accommodations at least 3 days prior to your booking. The more notice the better we can serve everyone. It is unlikely that we will be able to respond to last minute or “day of” requests.

DEALER RESPONSIBILITIES

In engaging in business with BML, you understand that: (a) you will ensure that all of your guests have agreed to the retail terms and conditions found on our website; (b) you are acting on their behalf in making the bookings for them; (c) you will be responsible for informing them of all information and documentation required by government authorities and ourselves; and (d) you will obtain this information and documentation and provide it to us within the established time lines. You agree to the above in consideration for the commission you will earn.

you will obtain this information and documentation and provide it to us within the established time lines. You agree to the above in consideration for the commission you will earn.